Terms and Conditions
Store Policies
BriteLyt Inc. offers the following Returns Policy: see this page: BriteLyt Company Policies
S&H fees do not reflect ACTUAL costs, S&H will be adjusted to lowest possible costs, for your convenience.
You Ordered Didn't receive the email from us? Check your bulk or junk email folder.
Question:
How do I make sure your emails don't end up in my spam filter?
Answer:
Standard anti-spam strategies may delay or even prevent delivery of legitimate mail,
Be sure to "whitelist" our email's address, orders@britelyt.com and shop.britelyt.com
IMPORTANT INFORMATION:
You should carefully read the following terms and conditions. Your purchase or use of BriteLyt™ products implies that you have read and accepted these terms and conditions.
Payment:
We offer
PayPal Make PayPaL payment to britelyt@britelyt.com if you have a repair or would like to send money for an order by email you can pay with PayPaL and send money to britelyt@britelyt.com this is the email to send payment's to.
We Accept
Visa, MasterCard, American Express, Discover, Money Orders/Cashiers Checks, and Personal Checks Western Union. Western Union Web Site
When you check out and wish to pay with Credit Card just use PayPal Payments Standard and you do not need a PayPal account you will be able to use your credit card.
PayPal Accepts checks and credit cards if you have a PayPal account.
If you use Western Union use this info below to send money to:
BriteLyt Inc.
recipient: Diana Draper
9516 Lake Drive
New Port Richey
Florida 34654
Phone 727-856-9245
Our Store Credit Security:
All credit card transaction information is sent from your browser to our servers via the most secure encrypted connection available. NOT AN AUTOMATED CREDIT CARD SYSTEM. All transactions are securely & manually processed. Web site Secured by
Contact us:
By email at:britelyt@britelyt.com, customerservice@britelyt.com or shop@britelyt.com or phone at 727-856-9245 , fax (813) 675-0984.
We respond to emails within 3 to 48 hours.
Business hours Mon.-Sat. 9:00am to 6:00pm est.
BriteLyt Inc. hereby provides a limited warranty for one (1)year.
We Have PayPal Buyer Protection Plan!!!
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WHERE TO SEND RETURNS: You must return any product to our address below:
(DO NOT RETURN LANTERN OR STOVE UNIT IN IT'S INDIVIDUAL BOX. RETURN LANTERN OR STOVE IN IT'S ORIGINAL BOX, INSIDE A LARGER, WELL-PROTECTED BOX. (Damage fees will apply if lantern or stove is not boxed properly, all products need to be returned and boxed properly.)
BriteLyt
9516 Lake Drive
New Port Richey
Florida, 34654
If you send it to any other address, than stated above, you will be charged for any additional charges that can occur. These charges will be added to your credit card or invoiced direct to you.
E-Mail authorizations: Customer Service 
No returns are accepted, without proper authorization, and only if authorized and/or warranty conditions apply. Contact our service department at 727-856-9245 or fax us at 813-675-0984, to request authorization. Authorized returns, must be received within ten (10) business days after issue of authorization. You must mark clearly, on the shipping label "AUTHORIZED RETURN". Shipping costs are not the responsibility of BriteLyt, Inc., for returns. After inspection of package, a 20% restocking fee will be deducted from your refund amount (see "Cancellations"), for any UNUSED/UNOPENED product.
DAMAGED SHIPMENTS:
In the event that you receive a shipment, which appears to have been damaged or abused, in transit, contact our customer service department, immediately. A damage claim will be filed with the shipper (i.e.....UPS, U. S. Mail, etc.).
LOST SHIPMENTS:
BriteLyt, Inc. is not responsible for any shipments delivered, by the aforementioned shippers, to any address other than specified on the Sales Receipt. Contact our customer service department, and we will track this delivery. Appropriate measures, will then be taken to have this package delivered to your address.
DISCLAIMER:
Each Sales Receipt, Invoice, etc. will show a "disclaimer", at the bottom of the sheet. This disclaimer states:
"BriteLyt, Inc. hereby provides a limited warranty for one (1) year against defects in workmanship, parts, or materials, excluding glass, mantles, and ceramic nozzle. This warranty shall extend to the purchaser of these products, and to any person to whom such products have been transferred (with proof of purchase), during the warranty period. "Warranty period" begins from date of purchase. Warrantor's obligation, hereunder, shall be limited to repairing defective workmanship or replacing/repairing any defective part or parts.
This warranty shall not apply if:
(a). The product has been altered, repaired, or modified, outside the warrantor's factory, by other than the warrantor's appointed representative.
(b). The product has been subject to misuse, abuse or damage, or has been installed or operated other than in accordance with the operating instructions. BriteLyt, Inc. will not be held responsible for any personal or property damages, as well as loss of property, incurred, during the use of these products."
ORDERS OUTSIDE U.S. : Customs duties fees are applied, as per your country’s requirements. BriteLyt, Inc. is not notified of customs fees before shipping to your country of origin.
Contact your country’s customs agency for fee amounts. BriteLyt, Inc. is not responsible for customs’ fees.
Copyrights & Trademarks: See Legal Notices
Note: Any product opened and used, can be returned, upon approval, within 14 days of receipt of product; however, total cost for refurbishing the used lantern, will be deducted from your refund. You will be given a written, itemized listing of refurbishing parts & pricing.
"DEMO" (demonstration) lanterns purchased from BriteLyt, Inc., are non-refundable; however, you still receive the one (1) year warranty.
(Yes......We do understand there are novice users, so, before returning, call us or e-mail us. We'll be happy to assist you, in the learning process, before you make a final return decision, and apply for authorization.)
S&H is NON-REFUNDABLE. 20% restocking fee will apply for returns.
RESERVE YOUR Lantern ORDER TODAY! SEND CHECK , MONEY ORDER or PAYPAL. DISCOUNTED PRICE EXTENDED FOR A LIMITED TIME. (BACK-ORDERED - Please allow 90 - 120 days before shipping.)